RenewSite Privacy Policy

RenewSite is a website renewal service operated by Smart Notify Corp., a corporation incorporated in Canada on February 17, 2024, Corporation No. 15786266. This policy explains how we handle personal information under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).

Privacy Officer: Fred Jalili, Founder and CEO

Email: fred@renewsite.ca

Phone: (877) 577-8770

Mail: Smart Notify Corp., 913 Bogdanovic Way, Kincardine, ON N2Z 0H3

1. Visitors to this website

We do not use advertising trackers and we do not build profiles of visitors. We use Cloudflare Web Analytics, which reports aggregate visit numbers without cookies and without identifying individual visitors. Our servers keep technical logs (such as IP address, browser type and pages requested) for security and troubleshooting for no more than 30 days.

2. Business contacts we approach

We contact local businesses whose websites appear old, using business contact information they publish themselves, such as a business email address on their own website, to tell them about this service. We use that information only to communicate about our service. If you tell us not to contact you, we record that and do not contact you again.

3. Clients

When a business becomes a client, we collect the contact details of the people we deal with (name, business email, phone), billing information needed to issue and reconcile invoices (payment card details are handled by our payment provider; we do not receive or store full card numbers), admin panel account details, and a history of changes made through the admin panel so changes can be reviewed and reversed. We use this information only to provide, bill for, support and protect the service.

4. Visitors to client websites

Client websites we host may include a contact form. Messages sent through those forms are the client business's information: the client is accountable for it, and we act only as the client's service provider. Form messages pass through our systems in transit to the client's email; we keep no database copy of message content. Spam filtering is provided by Cloudflare Turnstile. Technical logs related to form traffic follow section 1 retention.

5. Service providers and processing outside Canada

We use Cloudflare, Inc. (hosting, content delivery, security, spam filtering, analytics), an email delivery provider, and a payment provider. These providers process information on our behalf on global networks, including in the United States and other countries, where information may be accessible under the laws of those countries. We remain accountable for information handled by our providers, and we choose providers with published security and privacy commitments.

6. Disclosure

We do not sell or rent personal information. We disclose personal information only to the providers in section 5 for the purposes described, or when required by law, a court order, or a regulator with authority to require it.

7. Safeguards and breaches

We protect personal information with encryption in transit, limited access on a need to operate basis, and individual login credentials. We keep records of any privacy breach involving personal information in our control for at least 24 months, and we report and notify as PIPEDA requires when a breach creates a real risk of significant harm. Clients are notified without undue delay about breaches affecting their visitors information in our systems.

8. Retention

We keep client contact and billing records for as long as needed for accounting, tax and legal purposes after the service ends. Admin panel edit history is deleted when the service ends, subject to section 7 breach records. Technical logs follow section 1.

9. Your rights

You may ask us what personal information of yours we hold, and ask for a correction if it is wrong, by writing to the Privacy Officer above. We respond within 30 days in the normal course. If you are not satisfied with our answer, you may contact the Office of the Privacy Commissioner of Canada at priv.gc.ca or 1 800 282 1376.

10. Changes to this policy

If we change this policy in a way that matters, we will post the new version on this page and note the date it takes effect. Material changes affecting existing clients are also announced by email at least 30 days in advance.

Effective date: November 12, 2026